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OVERNIGHT ORDERS: Web site orders placed before 11:00am Mon-Fri will ship that day for in stock items. If you have an Overnight order please call if placing the order after 11:00am. INTERNATIONAL ORDERS Our shipping rates online are for U.S. customers only. Please call or e-mail us for quotes and information regarding international postage & handling rates. PAYMENT WITH DEBIT CARDS: Team One strongly suggests that you use a credit card for transactions instead of a debit card. If you choose to use a debit card, a funds authorization will show on your on-line statement followed within about a day by the actual charge. Using a debit card could tie up available funds until the transaction is complete. Team One will not be responsible for any overdraft charges incurred. EXCHANGES AND RETURNS – REGULAR STOCK: Ship back returns to Team One Newport, 1005 Aquidneck Ave., Middletown, RI 02842 Attn: Returns dept. Include a copy of your invoice, a daytime phone number and a note clearly stating the action to be taken and what is wrong with the product. Please return items as they were delivered. Items returned without proper packaging, manuals, tags, etc. will incur a $15 repackaging fee. Items returned within 30 days of purchase will receive a full refund in the original method of payment. Orders returned after 30 days will receive a gift card. EXCHANGES AND RETURNS – WEB SPECIAL & SALE ITEMS: Web Specials and Sale merchandise are subject to is different return policy than regular full priced stock. Any merchandise returned within 30 days of purchase will qualify for a store credit/gift card only. Returns after 30 days will not be accepted. Items returned without proper packaging, manuals, tags, etc. will be sent back to customer at their expense. Please contact customer service with any questions. WARRANTY POLICY: At Team One Newport we carefully select our manufacturers for quality, service and price. Because of our confidence in our vendors, we proudly stand behind all of our products and guarantee them to be free of defects in materials and workmanship beyond normal wear. Please contact us if any product you bought from us doesn’t meet these standards. Call or Email Cryssa with any questions or concerns and she will work with you to make sure you are happy with your purchase: (401) 847 4327 x120 or cryssa@team1newport.com. Please make sure your gear is clean before sending it to us. Also, be aware the whole process can take anywhere from 2-6 weeks. PROMOTIONS: Team One Newport periodically offers discounts or promotions. These will not be reflected in your shopping cart or on your order until they are done manually in our system before your order ships. Please contact customer service with any questions. MAIL ORDER ADDRESS: Team One Newport 1005 Aquidneck Ave Middletown, RI 02842 Tel: 1.800.VIP.GEAR or 1.800.847.4327 or 1.401.847.4327 Fax: 1.401.849.8460 e-mail: ted@team1newport.com | |
| RETAIL STORES: Team One Newport 561 Thames Street Newport, RI 02840 Tel: 1.401.848.0884 Patagonia On Thames 450 Thames Street Newport, RI 02840 Tel: 1.401.845.2196 Team One Newport. The foul weather gear experts. We are your on-line source for crew uniforms, yachting apparel, America's Cup, 12 metre, footwear, safety gear, and accessories; retailing popular brands such as: Camet International, Patagonia, Musto, Henri Lloyd, Slam, Douglas Gill, Astral, Magic Marine, Ronstan, Dubarry, Sperry, Olukai, Suunto, Maui Jim, Kaenon, Ocean Racing accessories and many more. | |
| Team One Newport Full Product List | |