HOW TO CONTACT CUSTOMER SERVICE
Do you have questions? Call our Customer Service Department @ 1-800-VIP-GEAR (847-4327) or (401) 847-4327 Monday-Friday 8:30 a.m. - 5:00 p.m. EST/EDT Or write to us at: PO Box 1443 Newport, RI 02840
THE TEAM ONE NEWPORT GUARANTEE
At Team One Newport we carefully select our manufacturers for quality, service and price. Because of our confidence in our vendors, we proudly stand behind all of our products and guarantee them to be free of defects in materials and workmanship beyond normal wear. If by chance we are temporarily out of stock of any item we will make every attempt to contact you via phone or e-mail.
PAYMENT WITH DEBIT CARDS
Team One strongly suggests that you use a credit card for transactions instead of a debit card. If you choose to use a debit card, a funds authorization will show on your on-line statement followed within about a day by the actual charge. Using a debit card could tie up available funds until the transaction is complete. Team One will not be responsible for any overdraft charges incurred.
Team One Newport periodically offers discounts or promotions. These will not be reflected in your shopping cart or on your order until they are done manually in our system before your order ships. Please contact customer service with any questions.